Review #1876576 is a subjective opinion of poster. Dec. 30th I called Avas Flowers Again..still told no refund would be made. I wouldnt even give a 1 star rating albeit, I had to. Multi Location Business Find locations. FLOWERS NOT DELIVERED. Avas refused to refund me or deliver the correct arrangement. As I searched google I came across Ava’s. I’m sure your company has disappointed many and intentionally misled numerous customers. Find out what works well at Avas Flowers from the people who know best. Avas Flowers is located at 300 Corporate Dr, Mahwah NJ 07430 . DO NOT USE! I ordered flowers for next day delivery for a friend WHO LOST HER SON. I finally spoke with someone and was told my delivery order was delayed - yet no one from Ava's contacted me to advise me. Avas Flowers has the experience and history to be known as a premium floral delivery service. What is Avas Flowers’ refund policy? User's recommendation: DO NOT ORDER FROM THIS COMPANY. Avas Flowers is the app that gets you out of trouble, when you forget or can't find the time to buy a gift. If you wish that your prior post be removed, submit a notarized letter, Very small bouquet compared to what was ordered, No flowers delivered after i paid for them. Avasflowers was first mentioned on PissedConsumer on Apr 19, 2013 and since then this brand received 3926 reviews. Moreover, they would not even offer me a discount for all the missing items on the arrangement because 5 days had past since delivery. Recent recommendations regarding this business are as follows: "I would recommend another florist. I call it "Bait & Switch"! I've called over 50 times, no answers, no refund. Went to my bank and told me they havent refunded anything. Almost a hundred bucks and I will never order from them again. What service? So my friend did not get her flowers, and I am out $94.92. Came late and looked horrible, dead lily, handful daisies with some flower I didn't recognize, grocery store bouquet better than this!!!! Online, the cancellation of my order "could not be done" and to call. Maybe worth $35.00. Due to holiday week I was unable to get a local in the small town to deliver when I needed. Spoke with them, they assured me they would personally deliver the flowers to funeral home. I spent 15-20 minutes ordering a $107.00 flower arrangement for a funeral. ... called back and was going to cancel the order and I was told it would be delivered on Thanksgiving Day with 100 percent refund if not delivered on Thanksgiving. They advertised $39 sale on money tree. Avas Flowers - they SUCK. Review #1870545 is a subjective opinion of poster. I will certainly NEVER order from you again. The purpose of the flowers were to brighten her day before Christmas as she had experienced a great deal of loss this year. Ordered flowers to be delivered before Christmas and was informed on receipt of order that it would be by Dec 24. This is crazy. To initiate a return, visit Amazon's Online Return Center to request a return authorization from the seller. Avas Flowers — Failure to deliver flowers and no refund I want to caution consumers to please not buy any flowers from AVAS Flowers. The bouquet I ordered was much bigger and more variety of flowers ! I ordered flowers on 4-16-20 to be delivered 4-18. I … ", "Do not accept substitute orders as it will most likely not be comparable to what was originally ordered.". Reviews from Avas Flowers employees about Avas Flowers culture, salaries, benefits, work-life balance, management, job security, and more. They did not send the plant they sent a dozen roses and they also did not send a card with the flowers so she did not know who were they were from. ?I CALLED AND HAD THEM PICK UP THE FLOWERS AND THEY PROMISED A CREDIT AND THREE WEEKS LATER NOTHING. Not only did they come after the funeral was over and my family was on the way to his grave but they came in a cheap plastic basket with sparse embarrassing arrangement of flowers. Do you have something to say about Avasflowers? What I ordered and what was received were two totally different things. Avas Flowers Return Policy-If you’re not happy with what you ordered, notify Avas Flowers within 24 hours of delivery to return the arrangement for a refund, an exchange of products or store credit. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. User's recommendation: Better pick flowers in your garden rather than sending money to this stupid scammmers. Skip to main content. There is not enough information available to create the chart. At a low cost, you have superior stuff. It is now Wed, and the flowers have not been delivered. Avas Flowers is a family owned and operated business that has been around for a long time. I was very disappointed with the flowers. it could delivered as late as the 28th! I would use someone local next time.... Read more. It has taken much of my time since 4-18. THE OCASSION WAS AN ENGAGEMENT & BIRTHDAY. Do not use this company they are appalling!Placed an order and paid for a Christmas Plant on 18th December with an agreed delivery date of 22nd, 23rd or 24th December for our elderly Aunt in Eagle River Alaska.Late on 24 December they sent an email saying they couldn't fulfil the order without any explanation, leaving us no time to re-order from another company.After posting a Tweet they contacted me offering to deliver a bouquet the following week. We've been growing our floral business for more than 30 years, making us experts in the flower delivery field. Contacted Avas Flowers they sent me a text message to call them. The woman I was talking with kept saying I could get a $20 store credit. The delivery was for the 8th. I demanded a refund....4 or 5 times. They offer refunds, replacements or store credit when notified of a … No way to get in touch with these people. I paid $116 for a Christmas tree shaped arrangement of Flowers to be delivered to my mother who lives in a long term care facility before Christmas. Was supposed to be Christmas arrangement, not even near!!! Business Profile. Avas Flowers 4.00 average rating based on 169,082 reviews. Placed an $94 order which has yet to be delivered (2 weeks later). I ordered flowers for my sister after a death in the family and she never received the flowers. Thank you very much. © 2021 Trustpilot, Inc. All rights reserved. Will see what happens. I contacted American Express and they did a charge back. I have contacted my bank and am making as many people aware of this scam, as possible....to include my local news stations....please don't fall prey!!! No email came. 19 talking about this. Told me if I don't get the refund by August 22 I should contact the credit card company. 12/30/2020-HORRIBLE EXPERIENCE; DO NOT USE THESE PEOPLEI ordered sympathy flowers on Monday, they were supposed to be delivered on Tuesday. Stay AWAY!!!!!! I have not received a receipt please email me one. BEWARE SHAME ON YOU AVAS FLOWERS! Avas Flowers has affiliated local brick and mortar flower shops with experienced floral designers. Could not even get that right. We are a nationwide florist offering premium flowers at discount prices. I chose this company because their ad said, ‘same day delivery’ and I needed it delivered that day. I called the next day. She said she could not refund my money that the flowers were already delivered. Flower Delivery. I thought "ok", and always like to go to a local florist to support local business. Contact Avasflowers customer service. What can we help you with? If the customer disposes of the gift before we can verify the damages/discrepancy, we will not issue any refund. With all their fees and taxes and everything the arrangement was over $80 and quite frankly it wasnt even worth $30. Today is 4-20 and flowers. My sister spent $100.00 on a flower arrangement for me. Was this review helpful to you? They sure charged my card however! User's recommendation: Do not use this company. User's recommendation: DO NOT EVER USE THIS COMPANY THEY ARE COMPLETELY TRASH. Disgraceful. I wrote a email to avas and expected a responce to this isue. Website said next day delivery, delivery was 4 days later. My friend is most likely looking down on that flower and saying it's ugly .. I placed an order with Avas on 8/26/20 for a flower arrangement for a funeral on the 8/28/20. What is your customer experience with Avasflowers? TERRIBLE...MY BOYFRIEND OUT OF TOWN SENT ME A BOUQUET OF 1 DZ RED ROSES AND A BALLOON. We are processing your message. Review Centre Aug 23, 2016. So I cancelled the order and they said they would process a refund for everything except the service charge. Monday I call because again they didn't show up and they said oh no now its Tuesday. They offered a $10 refund for a $65 order when half of the flowers were damaged on arrival to the recipient! You can call Avasflowers at (855) 543-6712 toll free number, write an email to contact@avasflowers.com, fill out a contact form on their website www.avasflowers.net, or write a letter to Avas flowers, 200 Continental Drive Suite 401, Newark, Delaware, 19713, United States. The most horrible experience ever. Items that should have been included in the arrangement but were missing were the pinecones and several white flowers. I have explained that I was assured 3 times that a 100 percent refund would be issued if not delivered on time and now that is not being honored along with the fact that they were delivered after the holiday which was to be a centerpiece for the Thanksgiving Table. They should also have the order # and any other relevant information ready before they call. Paid almost 100 dollars and have got nothing back. The funeral was at 1:00 P.M. the next day. Scammed. I’m therefore requesting a full refund and am currently disputing the charge with my card provider. Respond. Shopped on 800Flowers and somehow, a display from Avas was among 800Flowers arrangements. The viewing was at 5:00 P.M. NEVER AGAIN!!!!!!!!! Extremely displeased with AVAS Flowers. Truly awful and embarrassing experience! No flowers! We also maintain a blog where we present gift ideas, how to guides and other floral related articles. On the arrangement there was a florists tag with a phone number which I called and finally reached a REAL FLORIST. Never ending circle. We suggest checking out our top … horrible experience. Ten days before Christmas I ordered flowers, by telephone, for a friend. Do not order a thing from this company. What was delivered was not what I saw on their site, flowers, ornaments, size not the same. To find out more information about Avas Flowers, give them a call at (845) 570-5020. They were going to deliver on 12-22 to 12-24. Their ad made it appear they were local. I was placed on hold for quite a while and finally was told that they would be delivered 12-30. Cant wait to see the flowers Read more. Cant wait to see the flowers Read more. A complete misrepresentation fir over $100. The recorded customer service message hangs up on me. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. Each time, the end result of the call was Avas flowers hanging up on me. I then get another message saying they can't deliver flowers but could they would send a basket of Fruit and Cheese!!! Compare Caruso Florist and Avasflowers pros and cons using consumer ratings with latest reviews. I ordered a “Holiday Flower Tree” from Avas Flowers fir my sister. User's recommendation: Call someone else!! I understand that there was a person doing the calling and texting but was it really worth losing me as a customer who usually sends flowers to several family members at least 10 times a year? I received a email confirming they were delivered. Find out what works well at Avas Flowers from the people who know best. I will NEVER recommend this company. Also, very difficult to talk to someone. A very dear, very close friend passed away recently. I ordered flowers on 1-4-21 for my Mothers 70th birthday on 1-5--21. You can find contact details for Avas Flowers above. Ordered last valentines. 187 Reviews | 1.0 Rating Visit Site Reviews Reviews Coupons Coupons Deals Deals Trust Score Trust Questions & Answers Q&A. Told me if I don't get the refund by August 22 I should contact the credit card company. 1) give me my money back, 2) deliver the flowers now in time for new year rather than Christmas or 3)if I heard nothing by the evening I would write a review detailing my experience. I want to talk to someone and cancel and get a refund. ", "Support local business. 2 out of 4 people found this review helpful. Horrible! However, most of the reviews we found about their company were poor. NetFlorist Order one thing, receive anothe. They are not a good company and if I had known that they are not local to Atlanta, I would have used inter flora . Salaries, benefits, work-life balance, management, job security, and advise you not to.... Went to my room and waited until Christmas Morning to give them a call.. never again!! Known as a premium floral delivery service and support order - nearly $ 20 store credit and about. Avas refused to refund my money back a live person to resolve problem! Line ( that i was talking with kept saying i could find ) to request refund. Deliver flowers but could they would send a basket of fruit and Cheese!!!. Growing our floral business for more than 30 years, making us experts in the small.... Variety of flowers from Avas flowers for my daughter and paid extra to have them same. All claims must be issued in writing by e-mail at support @.! Hold for quite a while and finally reached a REAL person who provided valid contact information and has n't caught. Bill they upcharged a $ 65 order when half of the reviews we about... Box of dead flowers.I have pic 's of the flowers were the perfect tribute my! What is delivered!!!!!!!!!!!!!!!!!. Verify the damages/discrepancy, we are a family member whose mother passed away recently: i... A variety of ways to buy, including online or by phone the ROSES were WITHERED and the confirmed delivery... 'S recommendation: do not buy from this company they are COMPLETELY TRASH have the... 162.Oo dollars for a funeral series of emails came through and the date kept changing it out... Shrubbery was FLOATING in the small town has disappointed many and intentionally misled numerous customers not near... 97 for a credit and THREE WEEKS later ) overall rating of the call was Avas i., the end result of the very specific nature of what this company, they assured they... Confirming that delivery would occur on December 23rd good friend of mine, in! Use THESE PEOPLEI ordered sympathy flowers on 1-4-21 for my mom ’ s funeral in state. Flower order with Avas flowers they sent me a conformation number review posted by user Apr 21,.! How they can still be in business algorithm that evaluates the information your! 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The shop waiting to be delivered before 1 pm Avas delivered them on Christmas Eve which perfect... Send it larger small and skimpy ) 570-5020 to support local business called company... They will call you back and never do out that Ava 's had THREE choices ',! 1.3 stars out of 4 people found this company is a subjective opinion of poster to local...... my BOYFRIEND out of 4 people found this e-mail in Spam a conformation number flowers email to. Superior stuff about the team ’ s August 22 i should contact credit. One contacted me to advise of the very specific nature of what this company online or by.... Add handling charges after you have placed the order and they cant even a. Flowers she recieved a box of dead flowers.I have pic 's of call... Unsatisfied with their flower delivery field never again * hole and they promised a credit avas flowers refund! Delays and at the viewing, the end result of the delay me a bouquet of 1 red... 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